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Terms & Conditions

Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that requires the publishing of rules and regulations, privacy policy and Terms of Use for access or usage of website. 

The Terms and Conditions mentioned in this section constitute an agreement which regulates our relationship with regard to the usage of “” by you.

Please read this agreement carefully. You are also advised to regularly visit this page for any amendments or updates to the terms and conditions. may incorporate new additions, modifications or update the Terms of Use, from time to time entirely at its own discretion. You are responsible for checking the Terms of Use periodically to be at compliance with these terms.

Your usage of the website post any amendment to the Terms of Use shall signify your acceptance of these terms and your agreement to be bound by any such changes/revisions.

If any clause, under the terms and conditions, is deemed to be invalid, void or for any reason unenforceable, it shall be considered as severable and will not in any way affect the validity and enforceability of the remaining clauses of the terms and conditions.


“Agreement” means the Terms and Conditions (T&C) contained herein under the brand name. It will also include references to this agreement as and when amended, notated, supplemented, varied or replaced.

“Website” refers to “” which is owned and operated by eTree marketing private limited, a one place shopping zone to the users of wherein they can buy the products listed / displayed at

“Affiliate” being a corporate entity, refers to any entity which controls/ is controlled by/is under the common control of the Company and being an individual, it refers to any entity which is again controlled by the Company.

“Customers/User/You” means and includes any Customer / Buyer / You (the person or any legal entity) who will accept the offer of sale by by placing suitable orders on this website.

“Product’s” connotes the goods, services promoted / displayed on the website and presented for the purpose of any use / sale.

Online Purchases:

This Website is a venue where Users may know and interact with us exclusively for their purchase and selling transactions.

The commercial / contractual terms includes wide-ranging price, shipping costs, date, period, mode of delivery, warranties related to the products and services also includes the after sales services related to these product(s) and services, etc., over which we have complete control and again the same may be subjected to change.

The agreement between you and is subject to the following terms and conditions:-

The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.

These terms and conditions supersedes all previous representations, understanding or agreements and shall continue to prevail notwithstanding any variance with any other terms of any order submitted.

By using the shopping services of, you agree to be bound by the Terms and Conditions.

All prices, unless indicated otherwise are in Indian Rupees.

By indicating User’s acceptance to purchase any product or service offered on the website, user is obligated to complete such transactions. Users are requested to prohibit themselves from signifying its acceptance to purchase products and services where it does not intend to complete such transactions.

Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.

In a credit card transaction, you must use your own credit card. will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user.

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or shipping address) any extra cost towards re-delivery shall be claimed from the User placing the order.

Payment gateway takes 24 to 48 hours to confirm the payment to check for fraudulent transactions. Shipment/Delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with Usually all orders are processed and shipped within 3-5 working days (excluding Saturday & Sunday), once payment is confirmed. However, certain categories of products have different lead-times for delivery due to the nature of the product. The user is requested to check the delivery timelines for each product while placing the order. shall not be liable for any delay / non-delivery of purchased goods in the event of flood, fire, wars, natural calamities or any cause that is beyond the control of

The product(s) shall be subjected to the manufacturer’s terms and conditions for warranty, service and maintenance and company does not accept any responsibility for the same. The company also does not accept any responsibility for the usage of the product(s) by the user.

StationeryShop shall have no liability for the defects in product received by the customer and the customer consents to agree to the terms of the return policy of the respective supplier in case any defective products gets sold by such supplier to the customer.

The user agrees to use the services provided by, its affiliates, consultants and contracted companies, for lawful purposes only. Company may assign any or all of its rights under these terms to its affiliates without consent of the user.

Any attempt by a user to deliberately damage the website or undermine the legitimate operation of the website is in violation of criminal and civil laws and should such an attempt be made, the company reserves the right to seek damages/injunction from any such user to the fullest extent permitted by law.

The user agrees to provide authentic and true information. reserves the right to confirm and validate the information and other details provided by the user at any point of time. If upon confirmation any user details are found not to incorrect (wholly or partly), has the right in its sole discretion to reject the registration and debar the user from using the services available on the website and / or other affiliated websites without prior intimation whatsoever.

Partial delivery of product needs to be reported within 10 days of receipt of the product.

In the event of non-delivery of the products to the customers, StationeryShop’s liability shall be limited only to the refund of the exact amount paid by the customer for the purchase of the product(s).

StationeryShop’s liability to any claims will only be up to and limited to the cost of the product units in question.

Please note that there may be certain orders that we are unable to accept and need to cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information or problems identified by our credit and fraud avoidance department.

We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your card Account.

In case we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us.

We have the full right to decide whether an order has been processed or not. The customer has to agree not to dispute the decision made by us and accept our decision regarding the cancellation.

This user agreement shall be construed in accordance with the applicable laws of India. The Courts at Kolkata shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this user agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by eTree Marketing Pvt. Ltd. and his decision shall be final and binding on the parties hereto.

The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Kolkata. The High Court of judicature at Kolkata alone shall have the jurisdiction and the Laws of India shall apply. expressly reserves the intellectual property rights in all text, programs, product(s), processes, technology, content and other materials which appears on this website. Access to this website does not confer and shall not be considered as conferring upon any license under this website or any third party’s intellectual property rights.

All rights, including copyright, in this website are owned by or licensed to Any use of this website or its content, including copying or storing it in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of You are not allowed to modify, distribute or re-post anything on this website for any purpose.

The names and logos and all the related product(s) and service names, design marks and slogans are the trademarks or service marks of eTree Marketing Pvt Ltd. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this website. Access to this website does not authorize anyone to use any name, logo or mark in any manner.

All the material on the website, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the content and other downloadable material displayed on the website for your personal use only.

No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works form, sell or participate in any sale of or exploit in any way, in whole or in part, any of the content, the website or any related software.

All software used on this website is the property of and protected by Indian and international copyright laws. The content and software on this website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this website is strictly prohibited.

Unless otherwise noted, all content are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by

You understand that by using this website or any services provided by the website, you may encounter contents that may be deemed by some to be offensive, indecent or objectionable, these content may or may not be identified as such.

You agree to use the website and any related service at your sole risk and that to the fullest extent permitted under applicable law, shall have no liability to you for content that may be deemed offensive, indecent or objectionable to you.

You agree to defend, indemnify and hold harmless of the website its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this user agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this user agreement.

The users have read and agreed to the terms and conditions and they have also agreed to receive promotional e-mailers and SMSes.

This user agreement is effective until it is terminated either by you or You may terminate this user agreement at any time, provided that you discontinue any further use of this website. may terminate this user agreement at any time and may do so immediately without any notification and accordingly deny you the access to the website. Such termination will be without any liability to Upon any termination of the user agreement by either you or, you must instantly destroy all material downloaded or otherwise obtained from this website, as well as all the copies of such materials, whether made under the user agreement or otherwise.

All the information regarding the product(s) listed is taken from the company’s website & company’s catalogue. Some specifications are subject to change without prior notice.


The Users can pay via various modes of payment  such as listed below:

  • Bank Transfer
  • Net Banking
  • Credit Card
  • Debit Card/ATM
  • Any other mode of payment will not be acceptable by

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.


The amount would be refunded within 7-21 working days (excluding Saturday and Sunday) from the date of cancellation.

*Please Note: Check your bank statement thoroughly to make sure that you have received your refund amount.

Modification of Terms & Conditions reserves the right to modify any Terms & Conditions as and when required. Users are required to check the terms and conditions every time they visit the website. No notification will be communicated if there are any edits/modifications done to the terms and conditions.

General Provision

All the terms and conditions between you and shall be governed by the law of India. By visiting, you agree to abide by the laws. Any dispute of any sort that might arise between you and or its affiliates is subject to Kolkata jurisdiction only.

For further queries you can call us at 0882. 0495. 316 (between 10am to 5pm), you can also write to us at [email protected], we will get back to you as soon as possible.

Legal Disclaimer: and the information, tools and material contained herein (“Website”) are not directed to, or intended for distribution to or use by, any person or entity who is a citizen or resident of or located in any jurisdiction where such distribution, publication, availability or use would be contrary to law or regulation. maintains the right to delete or modify information on this website without prior notice.

This website is provided to you on an “as is” and “where-is” basis, without any warranty.; for itself and any third party providing materials, services, or content to this website, makes no representations or warranties, either express, implied, statutory or otherwise of merchantability, fitness for a particular purpose or non-infringement of third party rights, with respect to the website, the information or any products or services to which the information refers. will not be liable to you or any third party for any damages of any kind, including but not limited to, direct, indirect, incidental, consequential or punitive damages, arising from or connected with the website, including but not limited to, your usage of this website or your inability to use the website.